Privacy Policy
Effective Date: July 17, 2026
Meo Limousine Inc. (“Meo Limousine,” “we,” “our,” or “us“) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our customers, business partners, website visitors, and passengers. We recognize that privacy is important, and we strive to collect, use, disclose, retain, and safeguard personal information responsibly and in accordance with applicable privacy laws.
This Privacy Policy explains how Meo Limousine collects, uses, stores, discloses, and protects personal information when you visit our website, request a quotation, make a reservation, communicate with our team, receive chauffeur services, or otherwise interact with our business. By accessing our website or using any of our services, you acknowledge that you have read and understood this Privacy Policy.
About Meo Limousine
Meo Limousine Inc. is a luxury chauffeur transportation company headquartered in Toronto, Ontario, Canada. We provide professional chauffeur services throughout the Greater Toronto Area, across Canada, throughout the United States, and in numerous international destinations through our trusted affiliate transportation network. Our services include airport transportation, executive travel, hourly chauffeur services, corporate transportation, long-distance travel, event transportation, and customized luxury transportation solutions.
Information We Collect
The information we collect depends upon how you interact with us and the services you request. When you request a quotation or make a reservation, we may collect personal information including your full name, company name, email address, telephone number, billing information, pickup and destination addresses, additional stop locations, airline and flight information, passenger count, luggage information, requested vehicle class, reservation preferences, accessibility requirements, and any special requests or instructions you voluntarily provide.
When you contact our customer service team by telephone, email, text message, or other methods of communication, we may retain records of those communications, including any documents or attachments that you choose to provide, for customer service, quality assurance, operational, legal, and security purposes.
When you visit our website, certain information is collected automatically through your browser or device. This information may include your Internet Protocol (IP) address, browser type, operating system, device information, pages visited, referring website, approximate geographic location derived from your IP address, session information, and other technical information that assists us in maintaining the security and performance of our website.
How We Use Your Information
We use personal information only for legitimate business purposes that are reasonably necessary to operate our business and provide our transportation services. This includes processing reservations, preparing quotations, confirming bookings, coordinating chauffeur assignments, dispatching vehicles, monitoring flight arrivals, communicating service updates, processing payments, providing customer support, issuing invoices and receipts, preventing fraudulent activity, maintaining accurate business records, improving our website and services, complying with legal obligations, responding to lawful requests from regulatory authorities, protecting our legal rights, and maintaining the safety and security of our customers, employees, chauffeurs, and business operations.
Where permitted by applicable law, we may also use your contact information to send reservation confirmations, ride reminders, chauffeur contact information, operational notifications, promotional communications, newsletters, customer surveys, or information relating to services that may be of interest to you. You may opt out of marketing communications at any time by following the unsubscribe instructions included within those communications or by contacting us directly.
Payment Processing
Payments made through our website are securely processed by independent third-party payment service providers, including Stripe and Square. Payment card information submitted during the reservation process is transmitted securely using encrypted technology and is processed directly by the applicable payment processor in accordance with its own privacy practices and security standards.
Meo Limousine does not intentionally store complete payment card numbers or card security codes (CVV) on its own systems. Payment transactions may be subject to fraud screening, authorization, identity verification, and other security procedures implemented by payment processors, financial institutions, or card issuers. Submission of payment information does not guarantee authorization or confirmation of a reservation.
Sharing of Information
Meo Limousine does not sell or rent personal information to third parties. We may disclose personal information only where reasonably necessary to provide our transportation services, operate our business, comply with legal obligations, or protect our legitimate interests.
To fulfill your reservation, we may share relevant reservation information with our chauffeurs, dispatch personnel, affiliate transportation providers, technology providers, payment processors, customer support providers, insurance providers where necessary, and professional advisers such as accountants or legal counsel. Information shared is limited to that reasonably necessary for the applicable purpose.
Where transportation services are fulfilled by an approved affiliate transportation provider, we may share reservation details including your name, pickup and destination addresses, scheduled service time, contact telephone number, flight information, passenger count, luggage information, and any operational instructions required to complete your reservation.
We may also disclose information where required by law, court order, subpoena, regulatory requirement, law enforcement request, fraud investigation, insurance claim, or to protect the rights, safety, or property of Meo Limousine, our customers, our employees, or the public.
Google Services and Website Features
Our website utilizes services provided by Google, including Google Maps, Google Places Autocomplete, Google Fonts, and Google reCAPTCHA. These services assist in validating addresses, displaying maps, protecting our website from spam and automated abuse, and improving the overall functionality and appearance of our website.
Use of these services may result in certain technical information being processed directly by Google in accordance with Google’s own privacy policies. Meo Limousine does not control the privacy practices of these independent third-party providers.
Cookies
Our website uses cookies and similar technologies to provide website functionality, improve user experience, remember user preferences, facilitate reservations, analyze website traffic, detect fraudulent activity, maintain website security, and improve our services.
Most web browsers permit users to manage cookie preferences or disable cookies. Please note that disabling cookies may affect the functionality of certain features of our website, including portions of the online reservation system.
Information Security
Meo Limousine maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Access to personal information is restricted to authorized personnel who require such information to perform their job responsibilities.
Although we implement commercially reasonable security measures, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Accordingly, while we strive to protect personal information, we cannot guarantee absolute security.
Contact Us
If you have any questions regarding this Privacy Policy or wish to inquire about your personal information, please contact us:
Meo Limousine Inc.
Email: support@meolimousine.com
Telephone: +1 (800) 636-1485 (Canada & USA)
We reserve the right to amend or update this Privacy Policy at any time. Any revisions will be posted on this page together with the updated Effective Date. Continued use of our website or services following the publication of an updated Privacy Policy constitutes acceptance of the revised Policy to the extent permitted by applicable law.